Knowledgebase: TCN Broadcasting
TCN - Try back invalid numbers
Posted by Linda, Last modified by on 16 December 2011 11:41 AM
Q.
Do you know how we would set up the below:

We suggest to everyone that they set up a sequence setting to try back all invalid numbers on a second pass around. This will help you to make sure the number was truly invalid and as well you're not being charged for any of the invalid calls so it's not going to add any extra charges.

A.
This try back for invalids is setup in the client's schedule template (web broadcasting >> template manager"). If they call TCN client support they can change it for the client. It's really simple and nothing has to be altered in the Collect! TCN Setup.

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