Knowledgebase: Credit Bureau Reporting
Debtor Mode and CBR Reporting
Posted by Linda, Last modified by on 08 January 2009 10:24 AM
Question:

If an account is in Suspend MODE, will it still continue reporting as an Active open account to the CBR?

The answer is:

Yes. Debtor Mode does not affect CBR reporting. As long as "Report to credit bureau" is switched ON in the Debtor's Credit Report Details, Collect! will report the account. You can always ensure that the account will be included in your next CBR file by checking the Contacts scheduled on the Debtor. There should be an "In progress" METRO type Contact on the account.
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